Privacy Policy

Introduction

CareVital respects your privacy and is committed to protecting your personal data. This privacy policy explains how we collect, use, and safeguard your information when you visit our website or contact us.

Information We Collect

We may collect the following types of information:

• Contact Information: Name, email address, phone number, and mailing address when you submit inquiries through our contact form
• Technical Data: IP address, browser type, device information, and browsing behavior through cookies and similar technologies
• Communication Data: Any information you provide when contacting us, including the content of your messages

How We Use Your Information

We use your personal data for the following purposes:

• To respond to your inquiries and provide customer support
• To provide information about our products and services
• To improve our website and user experience
• To comply with legal obligations
• To send you marketing communications if you have opted in

Legal Basis for Processing

We process your personal data based on:

• Consent: When you provide explicit consent for specific processing activities
• Legitimate Interests: To operate our business, improve our services, and communicate with you
• Legal Obligations: To comply with applicable laws and regulations

Data Sharing and Disclosure

We do not sell your personal data. We may share your information with trusted third-party service providers who assist us in operating our website and conducting our business, subject to confidentiality obligations. We may also disclose your information when required by law or to protect our rights.

Data Security

We implement appropriate technical and organizational measures to protect your personal data against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the internet is completely secure.

Your Rights

Under applicable data protection laws, you have the following rights:

• Access: Request access to your personal data
• Rectification: Request correction of inaccurate data
• Erasure: Request deletion of your personal data
• Restriction: Request restriction of processing
• Portability: Request transfer of your data
• Objection: Object to processing of your data
• Withdraw Consent: Withdraw consent at any time

Cookies

Our website uses cookies to enhance your browsing experience. For detailed information about the cookies we use and how to manage them, please see our Cookie Policy.

Data Retention

We retain your personal data only for as long as necessary to fulfill the purposes for which it was collected, comply with legal obligations, resolve disputes, and enforce our agreements.

International Data Transfers

Your information may be transferred to and processed in countries outside of Slovakia. We ensure appropriate safeguards are in place to protect your data in accordance with applicable data protection laws.

Children's Privacy

Our website is not intended for children under 16 years of age. We do not knowingly collect personal data from children. If you believe we have collected information from a child, please contact us immediately.

Changes to This Policy

We may update this privacy policy from time to time. Any changes will be posted on this page with an updated revision date. We encourage you to review this policy periodically.

Contact Us

If you have questions about this privacy policy or wish to exercise your rights, please contact us:

Email: [email protected]

Phone: +421 48 238 56 90

Address: Námestie SNP 20, 974 01 Banská Bystrica, Slovakia